Privacy
Policy

Privacy Policy for Banana Pads AB

Effective Date: [2023 01 01 ]

1. Introduction

Welcome to Banana Pads AB. At Banana Pads AB, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, including our website and any related applications or services (collectively, the “Services”).

Please take a moment to read this Privacy Policy carefully to understand how we handle your personal information. By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: This may include your name, email address, postal address, and phone number.

  • Payment Information: When you make purchases through our Services, we may collect payment information, including credit card details and billing information.

  • Usage Information: We collect information about how you use our Services, including your interactions with our website, IP address, browser type, device information, and operating system.

  • Communication: If you contact us or participate in surveys, contests, or promotions, we may collect the information you provide during those interactions.

  • User Content: We may collect content that you submit, post, or share on our Services, such as reviews, comments, or other user-generated content.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To provide and improve our Services, process transactions, and fulfill your orders.

  • Customer Support: To respond to your inquiries and provide customer support.

  • Marketing and Communication: To send you updates, newsletters, promotional materials, and other communications related to our Services. You can opt out of these communications at any time.

  • Analytics: To analyze and understand how users interact with our Services and to improve the user experience.

  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and policies.

4. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party service providers who help us operate and maintain our Services, including payment processors, hosting providers, and marketing partners.

  • Legal and Regulatory Authorities: When required by law or to protect our rights or the rights of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity.

5. Your Choices

You have the following rights and choices regarding your personal information:

  • Access and Correction: You can access and update your personal information through your account settings.

  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us.

  • Data Deletion: You can request the deletion of your personal information by contacting us, subject to legal and contractual obligations.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our Services or by other means.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Banana Pads AB [Contact@Bananapads.com]

9. Consent

By using our Services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

Thank you for choosing Banana Pads AB. We appreciate your trust in us to protect your privacy

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Privacy Policy
We work to ensure a high level of data protection such as your privacy when using our website. This privacy policy therefore explains how your personal data is processed and protected, your rights and how you can assert them. We strive for you to feel secure in our processing of your personal data. If you have any questions, please contact us. You can find our contact details further down this page under the heading Address.

Who is responsible for the personal data we collect?
Banana Pads AB, org. No. 559416-7982, Uddnäsvägen 45, 176 76 Järfälla, Stockholm. Sweden is the personal data controller for the personal data you provide to us through purchases and other contact with us and is responsibility for processing these.

Where is your personal data stored?
We aim for your personal data to be processed as much as possible within the European Economic Area (EEA) and all our own IT systems, but may also be transferred and processed in a country outside the EEA (so-called “third country”). Such transfer only takes place to recipient countries with an adequate level and in accordance with applicable protection regulations. If transfer takes place to a partner for a service in the USA, this only happens to companies covered by the so-called “Privacy Shield”, which is an agreement on the protection of personal data between the EU and the USA.

What kind of personal data do we collect?
We collect personal data that you send to us when you register on our website, email us, sign up for our newsletter or participate in any competitions. The personal data you send to us may include, for example, contact information, date of birth and payment information. We may also collect certain personal data from external partners such as address information from public records and information about creditworthiness from credit rating agencies, banks or credit reference agencies.

How do we use your personal data?
We may use your personal data for the following purposes:

When processing orders and returns in our webshop.
For SMS notifications about delivery status.
In case of contacts regarding any problems with your delivery.
In correspondence about questions and other information.
When sending out offers in the form of newsletters, always with instructions on how you can unsubscribe from further mailings.
By analyzer of buying patterns to provide relevant offers and information.
When confirming the legal minimum age to shop online.
When announcing winners in competitions that we arrange.
In case of sending surveys to improve our services and offers.
In the case of work that helps abuse or other inappropriate use of our website.
We save your data as necessary to fulfill the above purposes or for as long as we are obliged to do so by law. Your personal data will then be deleted.

What are your rights?
According to the applicable data protection legislation (GDPR), you have the following rights in connection with our processing of your personal data:

The right to request information about the personal data we hold about you at any time.
Right to rectification, i.e. right to have incorrect, incomplete or irrelevant personal data corrected or deleted. We cannot delete your data when there is a statutory requirement for storage, such as accounting rules, or when there are other legitimate reasons why the data must be saved, such as unpaid invoices.
The right to demand that we limit the processing of your personal data in certain cases. If you e.g. Disputing the accuracy of the data may require us to limit the processing of it during the time it takes for us to check whether the data is correct. When the restriction ends, we, as the person in charge of personal data, must inform you of this.
Right to data portability, i.e. the right to request that we transfer your personal data to another data controller in a structured, commonly used and machine-readable format.
The right to object to our processing of your personal data. We must demonstrate legitimate reasons that outweigh your interests, rights and freedoms in order to continue the processing.
Right to object to direct marketing. You can withdraw your consent to us using the data for direct marketing at any time by unsubscribing from our newsletter. You can also contact us by sending a letter, e-mail or calling. See contact details below.
Address:
Banana Pads AB AB
Uddnäsvägen 45, 176 76 Järfälla, Stockholm. Sweden. 

Email: Contact@Bananapads.com
Phone: +46 (0) 8502 74 809

Our telephone hours are non-holiday weekdays between 10:00 – 16:00, closed for lunch 12:30 – 13:30.

Who can we share your personal data with?
In order for us to be able to offer the aforementioned services and our commitments to you as a customer, we share your personal data with companies that are so-called personal data assistants for us. Personal data assistants process the information and according to our instructions on our behalf and help us with IT services, payment services, transport and marketing. This is done only for the purpose for which we have collected the information and only to companies that can provide a sufficient guarantee for the current security and confidentiality of personal data.

We never pass on, sell or exchange your personal data for marketing purposes to third parties.

How do we protect your personal data?
In order for your personal data sent to our website not to be read by outsiders, all such information is encrypted and sent via a secure connection.

What are cookies?
A cookie is a small text file that a website saves on the visitor’s computer. Cookies are used on many websites to give a visitor access to various functions. The information in a cookie can also be used to track users’ browsing on the website that uses the same cookie.

Do I have to allow cookies?
This website uses cookies for functionality that is critical to shopping in the store. If you block cookies, you cannot shop in the store either. Without cookies, however, you can still view pages and articles in the store, but some functions may behave unexpectedly.

If you want to shop in the store but do not want any cookies to be saved on your computer when you close your browser, you can visit the page in private mode. This mode is called different things depending on your browser: “Incognito window” (Chrome), “Private window” (Firefox), or “InPrivate window” (Microsoft Edge). All cookies set during the visit in private mode are then deleted from your computer when you close your browser.

How do we use cookies?
This website uses cookies to manage items in the shopping cart, login to “my pages” and for certain functions that should only be displayed once per visitor. If you close your browser and later return to the store, your settings and items in the shopping cart are saved using cookies. We also use cookies to be able to adapt and make information and marketing as relevant as possible to you.

The information about logging in to “My Pages” is stored in a so-called session cookie and is therefore deleted when you close your browser. Our other cookies do not store information to identify you.

We also use cookies as a basis for statistics, for example to see which articles the same visitor looks at in order to offer automatic product recommendations.

Declaration for cookies

Third party cookies
We use Google Analytics and Google Ads, which also set cookies, to get a picture of how our visitors use the website. These cookies also do not contain identified information about who you as the visitor are.

Information security
We do not disclose information about our customers to third parties. We are constantly working to protect our website and our users from unauthorized access to or unauthorized changes that could reveal or destroy information we hold.

We use HTTPS, which means that all communication between visitors and the webshop is encrypted.

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